60-Day Money-Back Guarantee, Returns, & Warranty
You have 60 days, from the date of purchase, to return your Mean Mug Auto part for a full refund.
If you’re NOT fully satisfied with your purchase, then send us a message before leaving any feedback. We’ll do our best to work with you to make things right. We’ve given you the maximum refund time to ensure you have enough time to use this auto part.
Unforeseen things happen and we know that!
- Maybe you realize your current auto part isn’t broken after all.
- Maybe this part is the wrong fit for your vehicle.
- Maybe the part you receive is defective (I know, I know…it’s hard to think about). The truth about defects is that they’re possible and could accidentally be missed. But, our positive feedback tells the story because the majority of our customers are 100% satisfied.
- Or, maybe something else comes up.
Lucky for you, we offer a full 60-day money-back guarantee. The last thing we want is for you to be stuck with an auto part you’re not happy with.
When you buy Mean Mug Auto, you’re buying peace of mind. After the first 60 days, your limited one year warranty starts.
Limited Lifetime Warranty: We’ll repair or replace your auto part if determined to be defective in material or workmanship. This warranty does not cover damage caused by misuse, abuse, negligent handling, or normal wear of parts.
We’ll cover warranty-related shipping costs for United States customers only. Shipping charges will apply if you make a warranty claim outside of the United States.
Alternatively, we can offer a 50% refund of your auto part(s) without having to return the product. This helps us cover our expenses and makes the refund process easier for you.
Return Your Auto Part(s): please ship your auto part(s) within 30 days of return approval. Any returns received after the 30 days may void your return.
If your auto part no longer works properly:
Call (315) 288-6778 Mon-Fri 9:00-5:00 (EST) or,
Email us at firstname.lastname@example.org
After you contact us by phone or email, please ship the auto part by First-Class Mail at the United States Postal Service (USPS).
Our USPS mailing address for returns is:
Mean Mug Auto
5601 NY-31 #1611
Clay, NY 13041